Shipping
Shipping and Delivery Details
At Graedance, we're committed to sustainability. That's why all our shipments are 100% carbon neutral, offset by Shopify Planet.
Australian Shipping
- Free Standard Shipping: Available on all orders over $140.
- Delivery Time: Typically 2 – 5 business days.
- For orders under $140 AUD: standard shipping is available for $8 AUD.
- Express Shipping: Free on orders over $240 AUD.
- Delivery Time: Typically 1 – 3 business days.
- For orders under $240 AUD: Express shipping is available for $12 AUD.
International Shipping
- See below for our subsidised and free shipment rates via express courier services:
| Location | Timeframe | Cost | Free Shipping Over |
|---|---|---|---|
| New Zealand | 1 – 2 Business Days | 20 NZD | $240 NZD |
| United Kingdom | 2 – 4 Business Days | 15 Pounds | £125 Pounds |
| USA | 2 – 3 Business Days | 20 USD | $160 USD |
| Europe | 2 – 4 Business Days | 15 Euros | €145 Euros |
| Asia | 1 – 3 Business Days | 20 AUD | $240 AUD |
| Canada | 2 – 3 Business Days | 20 CAD | $200 CAD |
| Rest of World | 2 – 4 Business Days | 30 AUD | $240 AUD |
All orders will be processed from Monday - Friday, and will be shipped express via DHL or Fedex from Australia. Please look out for an email with your tracking number attached. Please note all timeframes are estimates provided, and delays may occur due to weather conditions or delays during importation.
Please note that import tax and duty imposed by your government is responsibility of the purchaser.
For any questions or queries on shipping, please email: team@graedance.com or send us a message via the chat function.
Announcement: De Minimis Removal in the U.S.
We want to update our community regarding recent regulatory changes in the United States. The U.S. government has moved to remove de minimis entry provisions, which previously allowed low-value shipments to enter duty-free.
As a result, all international shipments into the U.S. will now be subject to applicable tariffs, duties, and customs charges.
We understand the importance of keeping costs manageable for our customers. Our team is working closely with logistics partners to ensure that tariffs and charges are kept as minimal as possible, while maintaining the same level of service and timely delivery.
We’ll continue to provide updates as these changes take effect and will share clear information on any adjustments to shipping costs.
Thank you for your continued support and understanding.
