FAQ
What is your jewellery made out of?
Most of our pieces are 925 silver or are high-quality rhodium plated. Where we are able, we utilise recycled silver to create the pieces, facilitating less chemicals and natural resources in the creation of the jewellery. Our silver pieces are also not plated, which means they have a strong natural shine to them and are more considerate of the environment.
How do I take care of my Graedance piece?
To maintain your piece's appearance over time, please follow the instructions provided on your care card.
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Silver
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For sterling silver pieces, your natural body oils will assist in maintaining the appearance of these pieces, so frequent wear can prevent tarnishing over time.
If tarnishing is present, use the care clothe provided or other silver polishing clothes to gently wipe and renew the shine of the silver.
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Rhodium-Plated
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Rhodium is a rare and valuable metal, known for it's resistance to tarnishing - thus we've chosen it as precious metal coat for our brass pieces. For optimal care, please:
1. Avoid exposing your jewellery to harsh chemicals, such as bleach and ammonia, as these can damage the rhodium plating. This includes perfumes, oils and toileteries.
2. Avoid humid environments and remove your jewellery before swimming, bathing, or engaging in activities that could cause it to come into contact with water or other liquids.
A regular clean with the cloth provided to remove dirt and oils will also extend the life of your rhodium-plated pieces.
What ring size am I?
If you're unsure on what size to take, please go to the size guide. If you have further questions, please don't hesitate to contact our team via email.
What is adaptable sizing?
Most of our rings are designed with adaptable sizing (marked on the description), which means we utilise the softness of silver to allow for the wearer to make light manual adjustment of the base. This means you're able to wear your piece across multiple fingers and across the length of the finger (such as the base or tip). When making adjustments, please be gentle as forceful impact can break or damage the ring.
What currency will I be billed in?
Please select your delivery country and preferred billing currency in the drop-down box at the bottom of the page. If your country is not listed, please leave it as the default country, Australia.
If your question isn't listed, don't hesitate to email team@graedance.com.
